Visitors to our website

When someone visits this website we use a third-party service (Google Analytics) to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.

We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this.

We will make it clear when we collect personal information and will explain what we intend to do with it.


We use Mailchimp as our marketing platform. By subscribing to our newsletter, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp’s privacy practices here.

Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work efficiently as well as to provide information over the site. To manage your cookies, please visit

To opt out of being tracked by Google Analytics across all websites visit

Our website

Our website is hosted by Outlandish using AmazonWebServices (AWS) in the EEA.

Your rights

Under the Data Protection Act 1998, you have rights as an individual which you can exercise in relation to the information we hold about you.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.


We use a tool called Hotjar to record your screen when you are using the website. It captures the following information: 

  • The country you are visiting from so that we understand where you are
  • Your browser and version in case there are any bugs that we need to fix (sites perform slightly differently on different browsers)
  • A short clip of the UKERC site as you navigate it. We don’t capture anything else on your screen, or anything when you leave the website
  • We use this tool to inform how we can make the site better and serve user needs.