Industrial Consumer-Led Flexibility: Challenges, Insights and Research Priorities

07 January 2026

As the UK moves towards a decarbonised electricity system, industrial consumer-led flexibility (CLF) is emerging as a key, yet poorly understood, component of the transition. Electrification is expected to deliver the bulk of emissions reductions for energy-intensive industry, meaning flexible industrial demand could play an important role in easing pressure on the grid. However, the practical, technical, and economic conditions that would allow industry to provide this flexibility remain unclear.

To shed light on the issue, we ran a workshop in November 2025, bringing together experts from manufacturing, regulators, academia, think tanks, and government. Attendees jointly identified and voted on their top research priorities to guide work in the field. The findings from the workshop have been published in this Meeting Report.

Key Challenges

A number of cross-cutting challenges were identified:

  • Lack of granular data: Many businesses cannot quantify their flexibility potential or understand when it is most valuable.
  • Uncertain technical and economic feasibility: Large-scale industrial CLF is still largely untested.
  • Complex and opaque market structures: Uncertain revenue streams make confident investment decisions difficult.

Alongside these challenges, the conversations also generated a set of more detailed insights:

The Biggest Potential Might Come From the Smaller Players

Prevailing wisdom suggests that the greatest flexibility potential lies with the largest industrial sites. Workshop discussions suggested that the opposite may be true: smaller industrial users could have more practical potential to shift their demand. Aggregators can play a crucial role in simplifying participation for smaller users with low load profiles.

The Biggest Constraint may not be Technology, but Data

Technologies for electrification, energy storage, and process automation exist, yet adoption is held back by knowledge and data gaps on both sides of the meter. Many organisations, even large ones, are unaware of the full range of options for managing energy demand. On the supplier side, the absence of centralised data on industrial consumption makes it difficult for system operators and policymakers to design targeted incentives. Strengthening data sharing and digital infrastructure will be key enablers to support an accurate understanding of flexibility potential.

Flexibility Potential Isn’t Only About Sector

Categorising industry by broad sectors (e.g., automotive, steel, food and drink, chemicals) may be a poor guide to flexibility potential. More important are process type, site characteristics, and customer willingness to adapt product requirements. Batch operations, with natural start-and-stop points, can in theory shift the timing of their demand and are suitable targets for CLF. Continuous processes, operating 24/7, have very limited potential to change their timing, but may be suitable for behind-the-meter generation or storage measures which provide flexibility without altering production schedules.

Research Priorities

On the basis of these discussions, participants identified four research priorities.

  1. Calculate the technical potential for flexibility by sector and process and map it across Great Britain.
  2. Develop a methodology to assess economic flexibility potential in different regions.
  3. Understand how current and future market incentives might influence participation.
  4. Quantify peak industrial energy use across Great Britain by time of day, to identify where flexibility could deliver the greatest system value.

A Human Problem, Not Just an Engineering One

Achieving industrial flexibility will be as much a human challenge as an engineering one. The biggest barriers are not technological, but a lack of knowledge, misaligned incentives and the potential mismatch between flexibility provision and business priorities. Most industries do not design their business models around electricity use, so marginal earnings from grid services are unlikely to drive change without a broader realignment of value, risk and responsibility.

As the energy system becomes more electrified and more dynamic, understanding how industrial processes, commercial constraints and decision-making cultures operate will be central to making industrial CLF viable at scale. Addressing the research priorities identified during this workshop is an essential step towards building that understanding. We look forward to continuing the conversation as this work develops.

Read the Meeting Report in full.